Holiday Season

From 23 December 2019 to 6 January 2020, you may experience delay in your Olympus Store order as well as escalation. Please use the form below to contact our support team for any queries.

We strive to deliver the best product on the market, this means also delivering the best customer service and support to you. Use the below links and navigation to explore support information such as product firmware and drivers as well as request for a service repair.

PRO Service Programme

Repair Request

Frequently Asked Questions

Product Warranty

Product Registration

Firmware & Downloads

Support Notices

Olympus’ OM-D Webcam Beta Software is Now Available for Mac OS Users - 26 August 2020 Release

Firmware update available for M.Zuiko Digital ED 12-100mm F4.0 IS PRO Lens (V1.4) - 4 August 2020 Release

Firmware update available for OM-D E-M1 Mark III (V1.1), E-M1X (V1.3) and E-M5 Mark III (V1.2) and E-M1 Mark II (V3.3) - 4 August 2020 Release

Firmware update available for OM-D E-M1 Mark II, E-M1X and E-M5 Mark III - 12 February 2020 Release

Digital Camera VG-170 Important Notice - Due to a technical fault that can cause slight electric shock if the VG-170 camera is subjected to strong impact, Olympus is offering a free inspection and repair service to all users of this camera. Users of the VG-170 are advised to contact Olympus Customer Service as soon as possible to arrange for an inspection.

How can we help?

Please use the below form to get in contact with our friendly customer support team, use the fields to specify your topic so that we can better assist you. You can also open a repair request by filling out this form.